State Farm® Insurance Agent Amy Karol
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Melanie Velez
April 9, 2026
5
out of
5
rating by Melanie Velez
"RJ was AWESOME!!! He helped me save $260!!! What a blessing. Love my new state farm policy!!!!"
We responded:
"Thank you Melanie for your Five Star Review! Our team will always try to help you save more and get better coverage! RJ does an awesome job! So glad he was able to help you! Please refer RJ to your friends and family. I send gift cards for referrals! Thank you. Amy Karol, State Farm Agent 516-593-8878"
Billy Zavala
April 8, 2026
5
out of
5
rating by Billy Zavala
"Jacob has excellent customer service skills. He’s very patient and dedicated. He went above and beyond to resolve issues and find alternatives with assisting me with my auto insurance."
We responded:
"Thank you Billy for your Five Star Review! Jacob always provides excellent customer service! It really helps people get the right coverage for their needs and our discounts really help you save. So happy Jacob was able to assist you resolving your insurance issues. Thank you. Amy Karol, State Farm Agent 516-593-8878"
Kevin Siguencia
April 7, 2026
5
out of
5
rating by Kevin Siguencia
"Muy buen servicio, muy amable Amy nos atendió con mucha paciencia y explicó todo lo que necesitábamos y nos dio el mejor servicio"
We responded:
"Thank you Kevin for your Five Star Review! We are so pleased to hear that you appreciated us taking the time to explain your insurance coverage to you. Thank you for choosing our office! Amy Karol, State Farm Agent 516-593-8878"
Adrianna DeAngelis
April 6, 2026
5
out of
5
rating by Adrianna DeAngelis
"Jennifer was friendly and helpful. Seamless in answering my questions and getting me info that I needed."
We responded:
"Thank you Adrianna for your Five Star Review. We appreciate you taking the time to share how friendly and helpful your experience was with Jennifer! We are always here to help you. Thank you, Amy Karol, State Farm Agent 516-593-8878"
Andy Xu
April 3, 2026
5
out of
5
rating by Andy Xu
"there employees are very nice and professional. Ms. Samantha is especially helpful"
We responded:
"Thank you Andy for your Five Star Review. Samantha is so helpful. She listens to you and finds out what your needs are to help you set up the right coverage for you. Thank you for taking the time to share about how professional Sam is! Amy Karol, State Farm Agent 516-593-8878"
Tondra Jackson
March 31, 2026
5
out of
5
rating by Tondra Jackson
"Agent Jacob was very patient and explained my options clearly."
We responded:
"Thank you Tondra for your five star review! Having life insurance with our State Farm agency is such an important way to protect your family. Thank you for taking the time to share your experience! Thank you. Amy Karol, State Farm Agent 516-593-8878"
Avi Kaufman
March 26, 2026
5
out of
5
rating by Avi Kaufman
"Excellent service & great price - highly recommend"
We responded:
"Thank you Avi for the five star review! We appreciate you taking the time to compliment the excellent service and great price you received! We appreciate you recommending us and have a nice gift referral program at our office. We will call you with the details so you can take advantage of our gift giving! Thank you. Amy Karol, State Farm Agent 516-593-8878"
Donna Mat
March 24, 2026
5
out of
5
rating by Donna Mat
"Renee was extremely helpful with getting the best premium for my car."
We responded:
"Thank you Donna for your Five Star Review! Renee is so happy that she was able to help you get the best coverage and the best rate possible. Thank you for sharing your experience! Thank you for allowing us to be your insurance office! Thank you. Amy Karol, State Farm Agent 516-593-8878"
Berta Rivas
March 12, 2026
5
out of
5
rating by Berta Rivas
"I had a great experience with Stephanie at State Farm. She was extremely helpful with my mother’s insurance policy and took the time to explain everything clearly in Spanish, which meant a lot to us since my mom only speaks Spanish. It really makes a difference that they have bilingual staff available, and Stephanie was very patient, professional, and kind throughout the whole process. We truly appreciate her help and the support she provided."
We responded:
"Thank you Berta for your wonderful review! I'm so glad you and your mom had such a great experience with Stephanie! We appreciate you taking the time to share it! We look forward to continuing the same great experiences again in the future. Thank you. Amy Karol, State Farm Agent 516-593-8878"
Robert Harris
March 12, 2026
5
out of
5
rating by Robert Harris
"Sam was very helpful, patient and informative when applying for homeowners insurance, excellent service!"
We responded:
"Thank you Robert for your great review about how helpful Sam is! Sam is always so patient and knowledgeable, and I appreciate you taking the time to share your thoughts! We're so happy you chose our agency! Thank you. Amy Karol, State Farm Agent 516-593-8878"
John Marsolais
March 12, 2026
5
out of
5
rating by John Marsolais
"Jacob was very attentive and works very hard to make it a good experience for his clients."
We responded:
"Thank you John for your review! So happy to hear about how helpful Jacob was with your insurance needs. Jacob is such a pleasure to work with, and your insurance needs are always our priority. Thank you for choosing us to be your insurance team! Amy Karol, State Farm Agent 516-593-8878"
Stephanie Schnopp
March 11, 2026
5
out of
5
rating by Stephanie Schnopp
"Renee is the best always helpful and very knowledgeable and quick response time"
We responded:
"Thank you Stephanie for your Five Star Review! Thank you for your kind words! I know you have been insured with us a long time and we appreciate your business! We are always here to help you. Thank you, Amy Karol State Farm Agent 516-593-8878"
soner pinto
March 10, 2026
5
out of
5
rating by soner pinto
"Samantha es muy amable y servicial gracias a ella por apollarme"
We responded:
"Thank you Sonar for your Five Star Review! So happy that you were so pleased with Samantha's guidance and help to make sure you are protecting your family with life insurance! It's so important and thankful that Sam was able to help you with this need! Thank you for the review. Amy Karol, State Farm Agent. 516-593-8878"
Christine Nardo
February 28, 2026
5
out of
5
rating by Christine Nardo
"Renee is outstanding. She consistently goes above and beyond to keep an eye on my policies and make sure I’m always receiving the best coverage, rates, and discounts available. Her attention to detail and genuine commitment to her clients make her an exceptional insurance agent. I highly recommend her services!"
We responded:
"Thank you for your wonderful Five Star Review Christine! It means a great deal to us that you chose our agency to help with your insurance needs! Renee is always committed to providing the most personalized service! Thank you. Amy Karol, State Farm Agent 516-593-8878"
Navelene Smith
February 27, 2026
5
out of
5
rating by Navelene Smith
"Jacob has excellent customer service skills. He’s very patient and dedicated. He goes above and beyond to resolve issues and find alternatives. He’s also very honest and transparent and that’s an important factor when dealing with customers."
We responded:
"Thank you Navelene for your Five Star Review! Thank you for taking the time to share your kind words regarding Jacob! We truly appreciate your trust in our team! Thank you! Amy Karol, State Farm Agent 516-593-8878"
Ruth Astudillo
February 25, 2026
5
out of
5
rating by Ruth Astudillo
"We’ve had an outstanding experience with our State Farm office for our homeowners insurance. The entire team is responsive, professional, and incredibly helpful, but Stephanie is truly phenomenal. She consistently goes above and beyond to make sure we understand our coverage and feel confident in our decisions. She’s proactive, detail-oriented, and always takes the time to explain things clearly without ever making us feel rushed. It’s rare to find someone who combines expertise with such genuine care for her clients. The team overall is excellent, but Stephanie sets the standard. We’re grateful to have her in our corner and highly recommend this office to anyone looking for top-tier service. Well deserved 5 stars!"
We responded:
"Thank you, Ruth, for your Five Star Review! We appreciate you taking the time to express your appreciation! Stephanie is wonderful and we are grateful to have such an amazing team! We are here for you! thank you. Amy Karol, State Farm Agent 516-593-8878"
Raquel Goldsmith
February 24, 2026
5
out of
5
rating by Raquel Goldsmith
"Renee is extremely knowledgeable and helpful! Highly recommend!!"
We responded:
"Thank you, Raquel, for your Five Star Review! Thank you for sharing your insurance experience with Renee! Renee always goes out of her way to be so helpful! We are so happy to be your agency of choice! Thank you. Amy Karol, State Farm Agent 516-593-8878"
Pete sherkel
February 24, 2026
5
out of
5
rating by Pete sherkel
"Great experience Renee is an amazing agent"
We responded:
"Thank you, Pete, for your Five Star Review! Thank you for taking the time to share your compliment. We appreciate your business! Thank you! We look forward to helping you with all your insurance needs! Amy Karol, State Farm Agent 516-593-8878"
Donna McGann
February 24, 2026
5
out of
5
rating by Donna McGann
"Have been a client for over 30 years…great employees…helpful…courteous…ready to help at all times!"
We responded:
"Thank you, Donna, for you Five Star Review! You have been so loyal to our agency right from when I started oh so many years ago! We appreciate your loyalty to us and it's the best compliment you can give us! Thank you! Amy Karol, State Farm Agent"
d mikelis
February 24, 2026
5
out of
5
rating by d mikelis
"I find the office to be very well run and always responsive to my questions and concerns. The office manager Renee’ Cicalese is not only very competent, but extremely knowledgeable and very helpful! I highly recommend this State Farm office. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you, Denise, for your Five Star Review! Thank you for sharing your compliments with us! We appreciate you choosing our agency. Renee is the best office manager! Thank you for recommending us! Amy Karol, State Farm Agent 516-593-8878"
Sophie Rhall
February 24, 2026
5
out of
5
rating by Sophie Rhall
"Renee is professional, kind, helpful! You will not find better!!"
We responded:
"Thank you, Sophie, for your Five Star Review! Renee always goes over and beyond to help! We are here to assist with all your insurance needs - to give you the right coverage with the best savings!! Thank you for choosing our office! We appreciate you! Thank you, Amy Karol State Farm Agent"
Vegilia Waters
February 20, 2026
1
out of
5
rating by Vegilia Waters
"I am extremely disappointed with how my policy was handled. I made my payment on time yet my policy was canceled for “non-payment.” I provided my bank statement showing proof that the payment was made and even requested a three-way call with my bank to verify the transaction. Instead of properly resolving the issue, my policy was closed and I wasn’t notified and I had to find new insurance and pay 2300 to start my new insurance policy and now I received a reinstatement letter from State Farm Any Karol office requiring six months of premium upfront. By March 21 This feels unfair and punitive, especially considering that I fulfilled my payment responsibility. This situation caused unnecessary stress and disruption. I expected better communication, proper payment verification procedures, and fair treatment as a customer who has been with this office since 2019 I hope this company reviews how situations like this are handled so other customers do not experience the same issue. At this point, I am exploring my options moving forward with the situation because I feel targeted This experience has been stressful and disappointing. I expected better customer service and proper investigation before canceling a paid policy."
We responded:
"Hi Vegilia. Thank you for sharing your experience. We’re sorry for the frustration it created. The State Farm payment team did review this matter, and it does not reflect any action taken by the agency itself. We understand and appreciate you bringing it to our attention. I have been in touch with the payment plan department. The regional office will follow up with you. Amy Karol, State Farm Agent 516-593-8878"
Duka Koumniotes
February 18, 2026
5
out of
5
rating by Duka Koumniotes
"Samantha Eriberta Velasquez is an excellent insurance agent really helpful and knowledgeable in helping me set up a new car insurance policy. I Thank You so much for helping me and my wife with our new policy."
We responded:
"Thank you, Duka for your Five Star Review! Samantha always goes over and beyond! So happy that you were able to have Sam help you get the right coverage for your insurance needs and save you money! Thank you for choosing our State Farm Agency! Thank you. Amy Karol, State Farm Agent 516-593-8878"
Yerry Sarria
February 16, 2026
5
out of
5
rating by Yerry Sarria
"I’d like to share some feedback about Samantha, my State Farm car insurance advisor. She was truly helpful, incredibly kind, and handled everything with utmost professionalism. I felt completely at ease throughout the process. Highly recommend her top-notch service!"
We responded:
"Thank you, Yerry for your Five Star Review! So happy to hear that you were so pleased with your insurance experience with Samantha! We look forward to assisting you with all your insurance needs! Thank you. Amy Karol, State Farm Agent"
MINDY Roseboom
February 9, 2026
5
out of
5
rating by MINDY Roseboom
"They insured my new car with ease. No red tape whatsoever!"
We responded:
"Thank you, Mindy, for your Five Star Review! Thank you for sharing your insurance experience that you had with our office. We hope we can help your friends and family too. Please send us a referral and we will provide the same service to the people in your life that are important to you. We send gift cards for referrals. We're here to help you. Call us anytime. Thank you. Amy Karol, State Farm Agent 516-593-8878"